Privacy Policy

Last Updated: 16 February 2026

Introduction

Del Nexo operates a data platform that publishes open information about Chilean real estate markets. This privacy policy explains how we handle information when you use our website and services.

Information We Collect

Information You Provide

When you contact us through our website, you provide your name, email address, phone number, and message content. We collect this information only when you voluntarily submit the contact form.

Automatic Information Collection

When you visit our website, our servers automatically collect standard web log information including your IP address, browser type, pages visited, and time spent on pages. This information helps us understand how visitors use our platform.

Cookies and Tracking

We use cookies to remember your preferences and improve your experience. Essential cookies are necessary for the website to function. Optional cookies for analytics and preferences require your consent, which you can manage through our cookie consent tool.

How We Use Information

We use the information we collect for the following purposes:

To respond to your inquiries submitted through the contact form
To improve and maintain our website and services
To understand how visitors use our platform through analytics
To ensure security and prevent misuse of our services
To comply with legal obligations and regulations

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information in the following circumstances:

With service providers who help us operate our website, subject to confidentiality obligations
When required by law or to respond to legal processes
To protect our rights, property, or safety, or that of our users or the public
In connection with a business transfer, merger, or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry and maintain records of our communications. Web logs and analytics data are retained according to standard industry practices and legal requirements.

Your Rights

Under Chilean data protection law, you have rights regarding your personal information:

Right to access the personal information we hold about you
Right to correct inaccurate or incomplete information
Right to request deletion of your information in certain circumstances
Right to object to or restrict certain processing of your information
Right to withdraw consent where processing is based on consent

To exercise these rights, contact us at info@delnexo.com.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

International Data Transfers

Our services are operated from Chile. If you access our platform from outside Chile, your information may be transferred to and processed in Chile, where data protection laws may differ from your jurisdiction.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a new "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this privacy policy or our data practices, contact us:

Del Nexo
Almte. Juan José Latorre 3029
Antofagasta, Chile
Email: info@delnexo.com
Phone: +56 55 323 3655